Member Experience Champion

Socket.dev; Ionia (MI); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

PFCU in Michigan is seeking an Experience Specialist to provide outstanding member service across the branch network. You will handle cash transactions, open accounts, promote financial products, and maintain accurate records while adhering to policies and security guidelines.

Position requires high school diploma or equivalent, strong communication skills, and reliability. Travel to other west region branches is expected, with mileage reimbursed per policy.

Qualifications

• High School Graduate or equivalent.
• Experience in member service and cash handling preferred.
• Knowledge of bank policies and procedures.

Responsibilities

• Greet and welcome members and perform transactions accurately.
• Process deposits, withdrawals, transfers, and payments.
• Maintain cash drawer and balance cash in safe operations.

Skills

Customer service

Cash handling

Communication

Relationship building

Teamwork

Education

High School Diploma or GED

Tools

Core banking system

Synergy

DocuSign

Job description

PFCU in Michigan is seeking an Experience Specialist to provide outstanding member service across the branch network. You will handle cash transactions, open accounts, promote financial products, and maintain accurate records while adhering to policies and security guidelines.

Position requires high school diploma or equivalent, strong communication skills, and reliability. Travel to other west region branches is expected, with mileage reimbursed per policy.