Member Experience Associate - Part-Time Front Desk

Planet Fitness - PINNACLE FIT CLUBS, LLC; Countryside (IL); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Comprehensive Medical, including MAP

Traditional and Roth 401(k) options

Commuter accounts

Paid sick/leave time as required bylaw

FREE Black Card Membership

Job summary

Planet Fitness - PINNACLE FIT CLUBS, LLC is seeking a Part-time Member Services Representative in Countryside, IL. You will greet members and guests, deliver friendly service, and contribute to a welcoming Judgement Free Zone environment.

Responsibilities include front desk duties, club tours, and assisting with memberships while keeping the gym clean and safe. This role offers a flexible schedule and opportunities for growth within a fast-paced team.

Qualifications

• Customer service mindset and ability to greet members.
• Ability to maintain a clean, inviting environment.
• Team player in a fast-paced gym setting.

Responsibilities

• Welcome members, prospective members, and guests with enthusiasm and professionalism.
• Answer incoming phone calls professionally and assist with member inquiries.
• Monitor club access, check in members and guests, verify membership eligibility.
• Process Point-of-Sale transactions accurately and maintain member records.
• Ensure front desk operations are organized, efficient, and welcoming.
• Maintain cleanliness of locker rooms, restrooms, equipment, and common areas.
• Follow safety procedures, report hazards, and assist with daily operations.

Job description

Planet Fitness - PINNACLE FIT CLUBS, LLC is seeking a Part-time Member Services Representative in Countryside, IL. You will greet members and guests, deliver friendly service, and contribute to a welcoming Judgement Free Zone environment.

Responsibilities include front desk duties, club tours, and assisting with memberships while keeping the gym clean and safe. This role offers a flexible schedule and opportunities for growth within a fast-paced team.