Part-Time Member Experience Ambassador

Planet Fitness - PINNACLE FIT CLUBS, LLC; Chicago (IL); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Medical benefits

401(k) with company match

Commuter accounts

Paid sick leave

Free Black Card Membership

Job summary

Planet Fitness - PINNACLE FIT CLUBS, LLC is seeking a Part-time Member Services Representative in Chicago, IL. The MSR greets members, answers questions, tours the club, and ensures a clean, welcoming environment during AM and/or PM shifts.

Primary responsibilities include front desk duties, payment processing, and promoting the Judgement Free Zone culture while providing exceptional customer service to members and guests.

Responsibilities

• Welcome members, prospective members, and guests with enthusiasm and professionalism.
• Deliver exceptional customer service while promoting the Judgement Free Zone culture.
• Help resolve member concerns professionally and escalate when needed.
• Conduct informative club tours and promote memberships and club programs.
• Respond to member inquiries regarding policies, memberships, amenities, and services.
• Maintain front desk operations to stay organized, efficient, and welcoming.

Job description

Planet Fitness - PINNACLE FIT CLUBS, LLC is seeking a Part-time Member Services Representative in Chicago, IL. The MSR greets members, answers questions, tours the club, and ensures a clean, welcoming environment during AM and/or PM shifts.

Primary responsibilities include front desk duties, payment processing, and promoting the Judgement Free Zone culture while providing exceptional customer service to members and guests.