Member Experience Associate (Gym Front Desk)

Planet Fitness; Lewiston (ID); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off

Free Black Card Membership

401(K) and Roth Retirement Savings Plans

Job summary

Planet Fitness in Lewiston, Idaho is seeking a Member Services Representative (MSR) to be the first point of contact for members and guests. This position requires providing exceptional customer service, managing membership inquiries, and ensuring a clean, friendly environment.

The ideal candidate will have a positive attitude, strong work ethic, and the ability to assist members professionally. Benefits include medical insurance, PTO, and a free Black Card membership.

Qualifications

• Must be 18 years of age or older.
• Ability to work onsite; this is not a remote position.
• Reliable and dependable.
• Previous experience in a club fitness setting is preferred.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist members with account inquiries and concerns.
• Maintain cleanliness of the club environment.
• Check members into the club using the POS system.

Skills

Customer service

Positive attitude

Punctuality

Reliability

Education

High school diploma or equivalent

Job description

Planet Fitness in Lewiston, Idaho is seeking a Member Services Representative (MSR) to be the first point of contact for members and guests. This position requires providing exceptional customer service, managing membership inquiries, and ensuring a clean, friendly environment.

The ideal candidate will have a positive attitude, strong work ethic, and the ability to assist members professionally. Benefits include medical insurance, PTO, and a free Black Card membership.