Member Experience Associate – Gym Front Desk

Planet Fitness; Howell (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Same-day pay

Paid time off

Promotional opportunities

Free PF Black Card Membership

Guest pass for any gym

CPR & AED certifications

4% company match retirement plan

Life insurance

Short & Long-Term Disability

Job summary

Planet Fitness Howell is seeking energetic Front Desk Team Members to join our health-focused, judgment-free team. You will greet members, handle inquiries, assist with tours, and keep the front desk running smoothly in a fast-paced gym environment.

We offer same-day pay, paid time off, promotional opportunities, a Free PF Black Card Membership, guest access, CPR/AED training, and a supportive team culture with comprehensive benefits.

Qualifications

• Minimum high school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to work a flexible schedule including nights, weekends, and holidays.

Responsibilities

• Communicate with members in person, by phone, and in writing.
• Follow verbal and written communication scripts for member services.
• Certify CPR and AED training; perform CPR and use AED.
• Use equipment and demonstrate its use to members.
• Clean and maintain restrooms, locker areas, and gym facilities.
• Adhere to safety and sanitization guidelines.
• Perform other duties as assigned.

Skills

Basic computer proficiency

Upbeat attitude

Punctuality and reliability

Initiative and communication

Service-oriented

Education

High school diploma or equivalent

Job description

Planet Fitness Howell is seeking energetic Front Desk Team Members to join our health-focused, judgment-free team. You will greet members, handle inquiries, assist with tours, and keep the front desk running smoothly in a fast-paced gym environment.

We offer same-day pay, paid time off, promotional opportunities, a Free PF Black Card Membership, guest access, CPR/AED training, and a supportive team culture with comprehensive benefits.