Member Experience Associate — Front Desk (Free Membership)

Planet Fitness; Santa Paula (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership

Health, Dental and Vision Insurance

Short Term Disability Insurance

Job summary

Planet Fitness is seeking customer-focused individuals for full-time or part-time positions in Santa Paula, CA. As a member experience provider, you'll engage with potential members and ensure exceptional customer service.

Your responsibilities will include managing front desk tasks, maintaining club cleanliness, and addressing member inquiries. A positive attitude and strong communication skills are essential for this role.

Qualifications

• Strong customer service skills are required.
• Basic computer proficiency is necessary.
• Honesty and good work ethic are essential.

Responsibilities

• Greet and assist potential members for a great customer experience.
• Handle front desk tasks including phone inquiries and member check-ins.
• Facilitate member service issues and maintain club cleanliness.

Skills

Customer Service

Listening

Problem Solving

Diplomacy

Communication

Job description

Planet Fitness is seeking customer-focused individuals for full-time or part-time positions in Santa Paula, CA. As a member experience provider, you'll engage with potential members and ensure exceptional customer service.

Your responsibilities will include managing front desk tasks, maintaining club cleanliness, and addressing member inquiries. A positive attitude and strong communication skills are essential for this role.