Member Experience Associate - Employee-Owned Club

Club Fitness; Florissant (MO); On-site; USD 17,000 - 22,000; Part time

Job summary

Club Brands is seeking a friendly Member Experience Associate in Florissant, MO. You will greet guests, conduct tours, and ensure a clean, welcoming club environment that supports members on their fitness journey.

This fast-paced role emphasizes guest interaction and service excellence across our amenities. The position requires a positive demeanor, reliable availability including holidays and weekends, and a commitment to helping members feel confident in their fitness choices within our

Qualifications

• 18 years of age or older (required).
• Previous customer service or hospitality experience preferred.

Responsibilities

• Greet members and guests promptly with a friendly, positive attitude.
• Conduct engaging tours to new and prospective members.
• Maintain cleanliness throughout the club, including equipment and locker rooms.
• Respond promptly and professionally to member requests, inquiries, and concerns.
• Process retail and concession sales accurately.
• Assist members with tanning and recovery amenities.
• Maintain a clean, organized front desk area and follow opening/closing procedures.
• Complete timely and accurate member incident reports.

Skills

Excellent customer service

Effective communication

Attention to detail

Problem solving

Multitasking

Flexible schedule

Job description

Club Brands is seeking a friendly Member Experience Associate in Florissant, MO. You will greet guests, conduct tours, and ensure a clean, welcoming club environment that supports members on their fitness journey.

This fast-paced role emphasizes guest interaction and service excellence across our amenities. The position requires a positive demeanor, reliable availability including holidays and weekends, and a commitment to helping members feel confident in their fitness choices within our