Member Experience Specialist

Club Fitness; Lake Saint Louis (MO); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Free Memberships

Comprehensive Benefits for full-time employees

Career Growth Opportunities

Employee Owned Structure

Job summary

Club Fitness in Lake Saint Louis is hiring a Member Experience Associate. This part-time position involves greeting members, conducting tours, and maintaining cleanliness in the club. We're looking for someone with excellent customer service skills and the ability to engage members effectively.

You will assist with tanning and recovery amenities, ensuring every member feels welcome and supported in their fitness journey. Enjoy the perks of free memberships and potential for career growth in a local, employee-owned company.

Qualifications

• 18 years of age or older is required.
• Previous customer service or hospitality experience is preferred.

Responsibilities

• Greet members and guests promptly with a friendly attitude.
• Conduct engaging tours to new members.
• Maintain cleanliness throughout the club.
• Respond to member requests with professionalism.
• Process retail and concession sales accurately.
• Assist members with tanning and recovery amenities.
• Maintain front desk area cleanliness and organization.
• Complete member incident reports timely.

Skills

Excellent customer service

Ability to communicate effectively

Strong attention to detail

Ability to problem solve

Ability to multitask

Job description

Club Fitness in Lake Saint Louis is hiring a Member Experience Associate. This part-time position involves greeting members, conducting tours, and maintaining cleanliness in the club. We're looking for someone with excellent customer service skills and the ability to engage members effectively.

You will assist with tanning and recovery amenities, ensuring every member feels welcome and supported in their fitness journey. Enjoy the perks of free memberships and potential for career growth in a local, employee-owned company.