Member Experience Associate

Planet Fitness; Monroeville (Allegheny County); In loco; USD 16.000 - 17.000; Tempo pieno

Descrizione del lavoro

Planet Fitness seeks a Member Services Representative in Monroeville, PA. You will welcome members and guests, handle front desk duties, process sign-ups, tours, and payments, and support the club team to ensure a clean, friendly environment. Flexibility to assist with daily tasks is required.

The role emphasizes outstanding customer service, reliable attendance, and a positive attitude in a fitness-focused setting. Prior retail or gym front-desk experience is a plus.

Competenze

• Must be 18 years or older.
• High School diploma or GED required.
• Customer service background preferred.
• Basic computer proficiency required.
• Punctuality and reliability essential.
• Positive, upbeat attitude and passion for fitness and health.

Mansioni

• Greet members, prospective members and guests with exceptional customer service.
• Answer phones in a friendly manner and assist callers with questions.
• Check members into the system and assist with sign-ups and tours.
• Sign up new members and calculate rates and monthly payments.
• Assist Club Manager with cash handling and account updates as needed.
• Maintain cleanliness and organization of the club and assist with daily tasks.

Conoscenze

Customer service

Basic computer proficiency

Punctuality

Team player

Positive attitude

Formazione

High School diploma/GED

Descrizione del lavoro

Planet Fitness seeks a Member Services Representative in Monroeville, PA. You will welcome members and guests, handle front desk duties, process sign-ups, tours, and payments, and support the club team to ensure a clean, friendly environment. Flexibility to assist with daily tasks is required.

The role emphasizes outstanding customer service, reliable attendance, and a positive attitude in a fitness-focused setting. Prior retail or gym front-desk experience is a plus.