Weekend Member Concierge

Planet Fitness; Monaca (Beaver County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO

Free Black Card Membership

401(K) Plan

Flexible Spending Accounts

Job summary

Planet Fitness in Monaca, PA is seeking a Part-Time Member Services Representative to greet members and guests, handle inquiries, sign-ups, and payments, and uphold a clean, friendly Judgement Free Zone environment.

The MSR will support tours, explain memberships and promotions, and ensure accurate front desk operations while maintaining club cleanliness and safety. On-site position with a positive, professional attitude.

Qualifications

• Must be 18 years or older.
• On-site work only; not remote.
• Professional and positive attitude with strong work ethic.
• Reliable, punctual and dependable.
• Excellent customer service and problem-solving skills.
• Ability to read and follow verbal and written instructions.
• CPR/AED certification within required timeframes.
• Tanning certification within company required timeframes.

Responsibilities

• Greet members and guests professionally and create a welcoming club experience.
• Assist with membership inquiries, sign-ups, and billing questions.
• Process new memberships, cancellations and payments accurately.
• Maintain front desk operations and answer phones promptly.
• Keep the facility clean and safe throughout the shift.
• Support club cleanliness and equipment organization.

Skills

Customer service

On-site work

Professional attitude

Reliability

Punctuality

Communication

Cleanliness

CPR/AED cert

Tanning cert

NSE search/E-Verify awareness

Education

High school diploma or equivalent

Job description

Planet Fitness in Monaca, PA is seeking a Part-Time Member Services Representative to greet members and guests, handle inquiries, sign-ups, and payments, and uphold a clean, friendly Judgement Free Zone environment.

The MSR will support tours, explain memberships and promotions, and ensure accurate front desk operations while maintaining club cleanliness and safety. On-site position with a positive, professional attitude.