Member Experience Associate

Planet Fitness; Miami (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading fitness organization is seeking a Member Services Representative to deliver exceptional customer service in a dynamic environment. This role involves greeting members, answering inquiries, and ensuring a clean and orderly facility. Ideal candidates thrive in teamwork, possess strong communication skills, and are eager to learn. If you enjoy helping others and creating an inclusive atmosphere, apply to join our dedicated team!

Qualifications

• Customer Service experience preferred.
• Basic computer proficiency and strong attention to detail.
• Consistent punctuality and reliability.

Responsibilities

• Greet members and guests, providing exceptional customer service.
• Answer phones courteously and assist callers with questions.
• Check members in and provide club tours to prospective members.
• Conduct cleaning and upkeep of the facility, including equipment.

Skills

Customer Service experience

Basic computer proficiency

Strong communication skills

Problem-solving mindset

Teamwork

Attention to detail

Job description

A leading fitness organization is seeking a Member Services Representative to deliver exceptional customer service in a dynamic environment. This role involves greeting members, answering inquiries, and ensuring a clean and orderly facility. Ideal candidates thrive in teamwork, possess strong communication skills, and are eager to learn. If you enjoy helping others and creating an inclusive atmosphere, apply to join our dedicated team!