Member Experience Advocate: Zero-Cost Family Healthcare
Redirect Health
14 jours+
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Résumé du poste
A healthcare services provider in Phoenix is seeking a dedicated Customer Service Representative. In this role, you'll provide compassionate support to members navigating their healthcare. The ideal candidate has experience in customer service and strong communication skills. You'll be essential in ensuring member satisfaction and seamless care coordination. Enjoy competitive pay between $16.67-$20.00 per hour along with free healthcare for you and your family, paid time off, and more. This is an excellent opportunity to make a real impact in the healthcare field.
Qualifications
- 1 year of experience in a Customer Service related role.
- 1 year of telephonic customer service with heavy call volume.
- Proficiency in using Microsoft Word and Excel.
Responsabilités
- Serve Redirect Health members and internal care teams.
- Support members by helping them navigate care and answering questions.
- Collaborate with care coordination and clinical teams.
Connaissances
Customer service experience
Problem-solving
Compassionate care
Bilingual (Spanish/English)
Formation
High School Diploma or GED
Outils
Microsoft Word
Microsoft Excel
Electronic Medical Record system
Description du poste
A healthcare services provider in Phoenix is seeking a dedicated Customer Service Representative. In this role, you'll provide compassionate support to members navigating their healthcare. The ideal candidate has experience in customer service and strong communication skills. You'll be essential in ensuring member satisfaction and seamless care coordination. Enjoy competitive pay between $16.67-$20.00 per hour along with free healthcare for you and your family, paid time off, and more. This is an excellent opportunity to make a real impact in the healthcare field.
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