Member Experience Advocate - Growth & Benefits

National Fitness Partners; Columbus (OH); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health Insurance Options including HMO

401K Employer Match up to 4%

PTO for all employees

Basic Life Insurance & Short-Term DIS

Employee Assistance Program

Free employee Black Card Membership

Job summary

National Fitness Partners, the largest Planet Fitness franchise, is hiring a Customer Service Representative in Columbus, OH. Starting pay is $13 per hour with periodic increases at 180 days, 1 year, and every 6 months after year one.

Grow with a team that values accountability, drive, passion, and ambition. Benefits include 401K matching, health options, PTO, and more as you transform lives through accessible fitness.

Qualifications

• Company values reflected in daily work.
• Fostering a positive, proactive work ethic.

Responsibilities

• Provide superior customer service to Planet Fitness members, prospective members and guests.
• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote fitness instruction classes (PE@PF) to members and new members.
• Maintain a clean, sanitized and safe club environment.

Skills

Accountable

Driven

Passionate

Ambitious

Job description

National Fitness Partners, the largest Planet Fitness franchise, is hiring a Customer Service Representative in Columbus, OH. Starting pay is $13 per hour with periodic increases at 180 days, 1 year, and every 6 months after year one.

Grow with a team that values accountability, drive, passion, and ambition. Benefits include 401K matching, health options, PTO, and more as you transform lives through accessible fitness.