Member Experience Specialist

Planet Fitness; Canton (OH); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Growth opportunities

PTO

401K with employer match

Health insurance

Life Insurance

Disability insurance

Employee Assistance Program

Free Planet Fitness Black Card

Job summary

National Fitness Partners is hiring a Customer Service Representative for a Planet Fitness club in Canton, OH. The role focuses on delivering a superior, Judgement Free member experience while assisting members and guests with sign-ups and inquiries.

Starting at $12 per hour with scheduled increases at 180 days, 1 year, and every 6 months thereafter. Eligible benefits include health options, 401K with employer match, PTO, life and disability insurance, and a free Black Card membership.

Qualifications

• Customer service experience
• High school diploma/GED preferred
• Must be 18 years or older

Responsibilities

• Provide superior customer service to Planet Fitness members, prospects and guests
• Greet members, sign up new members, give tours
• Answer phones politely and assist with inquiries
• Process purchases at the point of sale
• Promote fitness classes and amenities
• Maintain a clean, safe club environment

Skills

Customer service

Communication

Education

High school diploma/GED

Tools

POS system

Job description

National Fitness Partners is hiring a Customer Service Representative for a Planet Fitness club in Canton, OH. The role focuses on delivering a superior, Judgement Free member experience while assisting members and guests with sign-ups and inquiries.

Starting at $12 per hour with scheduled increases at 180 days, 1 year, and every 6 months thereafter. Eligible benefits include health options, 401K with employer match, PTO, life and disability insurance, and a free Black Card membership.