Customer Experience Specialist — Growth & Free Membership

National Fitness Partners; Indianapolis (IN); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Growth opportunities

PTO for all employees

401K Retirement Fund (Employer match 4

Job summary

National Fitness Partners, the largest Planet Fitness franchise, is hiring a Customer Service Representative in Indianapolis, Indiana. Starting pay is $13 per hour with scheduled increases at 180 days, 1 year, and every 6 months after the first year.

As part of our team, you will greet members, sign up new members, handle questions, process purchases at the POS, promote fitness classes, and maintain a clean, safe club environment.

Responsibilities

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.

Job description

National Fitness Partners, the largest Planet Fitness franchise, is hiring a Customer Service Representative in Indianapolis, Indiana. Starting pay is $13 per hour with scheduled increases at 180 days, 1 year, and every 6 months after the first year.

As part of our team, you will greet members, sign up new members, handle questions, process purchases at the POS, promote fitness classes, and maintain a clean, safe club environment.