Member Experience Advocate

BJ's Wholesale Club, Inc.; Millsboro (DE); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Free BJ’s Membership

Paid time off

Health benefits

401(k) match

Employee stock purchase plan

Job summary

BJ’s Wholesale Club, Inc. is a US-based retailer dedicated to helping families save on everyday purchases. The company emphasizes a world-class team, comprehensive benefits, and a culture of inclusion.

This role focuses on protecting merchandise, ensuring member safety, and delivering friendly service across the club. Team members contribute to a positive shopping experience, adhere to GOLD standards, and support club policies while maintaining high attendance and flexibility to work in various

Qualifications

• Strong interpersonal skills and attention to detail required.
• Basic math skills preferred.
• Ability to use a smart handheld device.
• Must complete required training and certification processes.
• Must be employed with the company for at least 6 months.
• At least 18 years of age; different states have varying minimum ages.

Responsibilities

• Perform merchandise protection procedures and monitor entrances/exits.
• Provide superior customer service to members.
• Enforce club policies and safety standards; maintain a safe environment.
• Attend to duties and assist in other departments as needed; maintain attendance.

Skills

Interpersonal skills

Attention to detail

Basic math

Smart handheld device

Job description

BJ’s Wholesale Club, Inc. is a US-based retailer dedicated to helping families save on everyday purchases. The company emphasizes a world-class team, comprehensive benefits, and a culture of inclusion.

This role focuses on protecting merchandise, ensuring member safety, and delivering friendly service across the club. Team members contribute to a positive shopping experience, adhere to GOLD standards, and support club policies while maintaining high attendance and flexibility to work in various