Member Engagement & Administration Coordinator

ADP, Inc.; Austin (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

ADP, Inc. in Austin, TX is seeking a Membership Coordinator to engage with members, process payments, maintain member files, and support regional council representatives with manpower needs and administrative tasks.

The role requires excellent communication, strong organization, and the ability to manage multiple tasks efficiently. Full-time with standard office hours, some evenings/weekends for events may apply.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service, administrative, or membership coordination role desirable.
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Proficiency in Microsoft Office Suite and familiarity with database systems.
• Ability to work independently and as part of a team.
• High level of accuracy and attention to detail.

Responsibilities

• Member Engagement: be primary/secondary point of contact for members and contractors, address inquiries, provide information about services and benefits.
• Payment Processing: handle collection and processing of membership fees and other payments, record transactions accurately.
• File Management: maintain physical and digital member files, ensure information is up to date, protect confidentiality.
• Support for Council Representatives: assist regional council staff with manpower needs, scheduling, and coordination.
• Office Administration: answer phones, manage emails, order supplies, prepare newsletters and communications.

Skills

Verbal communication

Written communication

Organizational skills

Time management

Independent work

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Database management systems

Job description

ADP, Inc. in Austin, TX is seeking a Membership Coordinator to engage with members, process payments, maintain member files, and support regional council representatives with manpower needs and administrative tasks.

The role requires excellent communication, strong organization, and the ability to manage multiple tasks efficiently. Full-time with standard office hours, some evenings/weekends for events may apply.