Member Concierge & Fitness Advisor

24 Hour Fitness; Santa Fe Springs (CA); On-site; USD 1,929,000 - 2,617,000; Full time

Benefits offered by this job

Free gym membership

Medical and dental coverage

401k with match

Paid time off

Discounts on products and personal训练

Job summary

24 Hour Fitness in Santa Fe Springs, CA seeks a Front Desk/Member Experience role to warmly welcome members and guide them through the start of their fitness journey. The role emphasizes listening to goals, recommending personalized solutions, and building trust-based relationships to support fitness success.

The position requires delivering an outstanding sales and service experience, maintaining a safe gym environment, and assisting with onboarding so new members feel connected to our

Qualifications

• 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.

Responsibilities

• Develop first-name relationships with members and answer questions.
• Keep the gym clean, well-maintained, and safe.
• Deliver a welcoming, informative sales and service experience to guests and members.
• Assist in onboarding new members and connect them with fitness offerings.

Skills

Sales experience

Customer service

Listening skills

CPR/AED certification

Job description

24 Hour Fitness in Santa Fe Springs, CA seeks a Front Desk/Member Experience role to warmly welcome members and guide them through the start of their fitness journey. The role emphasizes listening to goals, recommending personalized solutions, and building trust-based relationships to support fitness success.

The position requires delivering an outstanding sales and service experience, maintaining a safe gym environment, and assisting with onboarding so new members feel connected to our