Member Experience & Fitness Advisor

BFit Gyms; Mission Viejo (CA); On-site; USD 33,000 - 62,000; Full time

Benefits offered by this job

Free gym membership

Medical and dental coverage

401k with match

Paid time off

Job summary

24 Hour Fitness in Mission Viejo, CA is seeking a front-desk oriented role focused on welcoming new members and guiding their fitness journey. You will build genuine relationships, listen to goals, and recommend personalized solutions to support overall success.

Responsibilities include creating a welcoming experience, maintaining a clean environment, and driving a positive member journey through sales and service. Training and CPR/AED certification within 60 days are required.

Qualifications

• Minimum of 1 year of experience in retail or fitness sales.
• Ability to build authentic, trust-based relationships with members.
• Strong communication and problem-solving skills.
• CPR and AED certification required within 60 days of employment.

Responsibilities

• Develop first-name relationships with members and guide them to resources.
• Maintain a clean, safe gym environment for members and guests.
• Provide an outstanding sales and service experience to inspire next steps in fitness goals.
• Support onboarding to connect new members with fitness offerings.

Skills

Customer service

Sales excellence

Interpersonal skills

Active listening

Job description

24 Hour Fitness in Mission Viejo, CA is seeking a front-desk oriented role focused on welcoming new members and guiding their fitness journey. You will build genuine relationships, listen to goals, and recommend personalized solutions to support overall success.

Responsibilities include creating a welcoming experience, maintaining a clean environment, and driving a positive member journey through sales and service. Training and CPR/AED certification within 60 days are required.