Member Concierge at Front Desk — Part-Time, Perks & Commissions

Equinox; Los Angeles (CA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Complimentary Club membership

Personal Training, Pilates, Spa and Sh

Commission opportunities

Job summary

Equinox in Pacific Palisades is opening a new club and seeks energetic Front Desk Associates. You will professionally greet members, answer calls, respond to questions, and maintain accurate accounts while ensuring a clean, welcoming reception area.

This role supports multiple shifts and fosters a top-tier member experience. Ideal candidates show a passion for health and fitness, welcome guests warmly, and can communicate clearly in person, by email, and by phone.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service orientation with a friendly attitude.
• Ability to work opening/closing shifts and handle inquiries.
• Interest in health, fitness, or wellness is a plus.

Responsibilities

• Professionally greet members and guests.
• Answer phones professionally.
• Respond to member questions, concerns and discrepancies.
• Update members' accounts as needed.
• Maintain an orderly and clean work area.
• Support opening/closing/mid-day shifts.
• Tour members and provide member support.
• Deliver high levels of customer service to members, guests, and prospects.
• Assist other departments with related tasks.

Skills

Customer service

Communication

Phone etiquette

Friendly demeanor

Tools

Computer literate

Job description

Equinox in Pacific Palisades is opening a new club and seeks energetic Front Desk Associates. You will professionally greet members, answer calls, respond to questions, and maintain accurate accounts while ensuring a clean, welcoming reception area.

This role supports multiple shifts and fosters a top-tier member experience. Ideal candidates show a passion for health and fitness, welcome guests warmly, and can communicate clearly in person, by email, and by phone.