Lux Front Desk Concierge — Guest & Member Experience

Equinox; California; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive salary & benefits

Complimentary club membership

Commission opportunities

Job summary

Equinox is opening a new club in Pacific Palisades and is seeking energetic Front Desk Associates to greet members, manage check-ins, answer calls, and deliver exceptional service. This role offers the chance to impact a growing brand and work across shifts while supporting a dynamic team.

Responsibilities include guest greetings, ID scanning, account updates, and cross‑department assistance, with opportunities to access club perks and commission opportunities.

Qualifications

• Reliable, professional, computer literate, energetic, and friendly.

Responsibilities

• Professionally greet members and guests.
• Scan membership IDs upon entry.
• Answer phones professionally.
• Respond to member questions, concerns and discrepancies.
• Update members’ accounts if needed.
• Maintain an orderly and clean work area.
• Work opening/closing/mid-day shifts.
• Tour members.
• Provide the highest level of customer service to members, prospective members, and guests.
• Aid other departments with related tasks.

Skills

Customer service

Communication

Professionalism

Teamwork

Job description

Equinox is opening a new club in Pacific Palisades and is seeking energetic Front Desk Associates to greet members, manage check-ins, answer calls, and deliver exceptional service. This role offers the chance to impact a growing brand and work across shifts while supporting a dynamic team.

Responsibilities include guest greetings, ID scanning, account updates, and cross‑department assistance, with opportunities to access club perks and commission opportunities.