Front Desk Associate — Complimentary Club Membership

Equinox; Los Angeles (CA); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Complimentary Club membership

Personal Training

Pilates

Spa

Job summary

Equinox Fitness Club is seeking energetic Front Desk Associates for the Miracle Mile location. You will warmly greet members and guests, verify IDs, answer calls, and assist with account updates in a fast-paced club environment.

Ideal candidates have 1+ year of customer service experience, strong communication, and a friendly, outgoing demeanor. This on-site role offers a dynamic fitness-club culture with growth opportunities.

Qualifications

• Minimum 1 year in customer service or related experience.
• High school diploma/GED required or equivalent work experience.
• Reliable, professional, computer literate, energetic, and friendly.
• Must be friendly, vibrant, and outgoing.
• Must communicate effectively in person, via email, and via phone.

Responsibilities

• Professionally greet members and guests.
• Scan membership IDs upon entry.
• Answer phones professionally.
• Respond to member questions, concerns and discrepancies.
• Update members’ accounts if needed.
• Maintain an orderly and clean work area.
• Work opening/closing/mid-day shifts.
• Tour members.
• Provide the highest level of customer service to members, prospective members, and guests.
• Assist other departments with related tasks.

Skills

Customer service

Communication

Friendly demeanor

Multitasking

Professionalism

Education

High school diploma/GED

Tools

Computer literacy

Job description

Equinox Fitness Club is seeking energetic Front Desk Associates for the Miracle Mile location. You will warmly greet members and guests, verify IDs, answer calls, and assist with account updates in a fast-paced club environment.

Ideal candidates have 1+ year of customer service experience, strong communication, and a friendly, outgoing demeanor. This on-site role offers a dynamic fitness-club culture with growth opportunities.