Front Desk Concierge — Luxury Wellness Club

Equinox; Highland Park (TX); On-site; USD 15,000 - 20,000; Full time

Benefits offered by this job

Complimentary Club membership

30–50% discounts on products/services

Job summary

Equinox Fitness Club in Highland Park is seeking a Front Desk Associate to professionally greet members and guests, scan IDs, answer calls, and respond to questions while maintaining a clean, welcoming environment. The role supports multiple shifts and cross-department tasks in a premium club setting.

Ideal candidates have at least 1 year in customer service, a high school diploma or equivalent, and a friendly, energetic demeanor.

Qualifications

• Minimum of 1 year in customer service or related experience.
• High school diploma/GED required or equivalent work experience
• Reliable, professional, computer literate, energetic, and friendly
• Preferably interested in health, fitness, and/or sports
• Must be friendly, vibrant, and outgoing
• Must be able to effectively communicate in person, via email, and via phone

Responsibilities

• Professionally greet members and guests
• Scan membership ID's upon members entrance
• Answer phones professionally
• Respond to member questions, concerns and discrepancies
• Update members’ accounts if needed
• Maintain an orderly and clean work area
• Ability to work opening/closing/mid-day shifts
• Ability to tour members
• Provide the highest level of customer service to members, prospective members, and guests
• Aid other departments with other related tasks

Skills

Customer service

Communication

Computer literacy

Friendly

Education

High school diploma/GED

Job description

Equinox Fitness Club in Highland Park is seeking a Front Desk Associate to professionally greet members and guests, scan IDs, answer calls, and respond to questions while maintaining a clean, welcoming environment. The role supports multiple shifts and cross-department tasks in a premium club setting.

Ideal candidates have at least 1 year in customer service, a high school diploma or equivalent, and a friendly, energetic demeanor.