Member-Centric Financial Solutions Specialist

American Eagle Financial Credit Union Incorporated; East Hartford (CT); On-site; USD 33,000 - 34,000; Full time

Job summary

American Eagle Financial Credit Union Incorporated is seeking a Personal Financial Representative to deliver outstanding member service, onboarding new members and providing trusted guidance on financial solutions.

This role emphasizes relationship building, collaboration with partners, and community engagement, supporting members’ goals while promoting financial literacy and access to digital tools.

Qualifications

• Minimum two years in banking or customer service
• Comfort with financial products and guidance
• Strong communication and problem-solving skills

Responsibilities

• Grow Membership and deepen relationships by onboarding new members and guiding loan applications
• Provide courteous, accurate member service and explain Credit Union products
• Represent AEFCU in community activities and support financial literacy efforts

Skills

People Focused

Empathy

Active Listening

Communication

Education

High School Diploma/GED

Job description

American Eagle Financial Credit Union Incorporated is seeking a Personal Financial Representative to deliver outstanding member service, onboarding new members and providing trusted guidance on financial solutions.

This role emphasizes relationship building, collaboration with partners, and community engagement, supporting members’ goals while promoting financial literacy and access to digital tools.