Member Banking Specialist

Navy Federal Credit Union; United States; On-site; USD 38,000 - 52,000; Full time

Job summary

Navy Federal Credit Union seeks a member-focused professional to perform platform banking functions under supervision. The role emphasizes building relationships, delivering a full range of banking products, and maintaining composure in a fast-paced environment.

Ideal candidates have banking/customer service experience, strong communication skills, and the ability to navigate multiple systems while adapting to evolving technology and processes.

Qualifications

• Experience in banking or financial services preferred.
• Working knowledge of deposit and loan products, services, and procedures.

Responsibilities

• Provide members with the full range of Navy Federal products and services.
• Perform moderately complex platform banking functions under supervision.
• Engage with members to build trust and address needs.

Skills

Relationship building

Analytical thinking

Independent & team work

System navigation

Judgment & decision making

Adaptability

Communication

Tools

Banking platforms

CRM systems

Job description

Navy Federal Credit Union seeks a member-focused professional to perform platform banking functions under supervision. The role emphasizes building relationships, delivering a full range of banking products, and maintaining composure in a fast-paced environment.

Ideal candidates have banking/customer service experience, strong communication skills, and the ability to navigate multiple systems while adapting to evolving technology and processes.