Interactive Teller Specialist

Ascend Federal Credit Union; Tullahoma (TN); On-site; USD 30,000 - 36,000; Full time

Job summary

Ascend Federal Credit Union in Tennessee is hiring a Teller to deliver friendly, accurate service to our member-owners. You will process transactions via interactive teller machines, handle cash, and maintain close attention to details while upholding security standards.

Department hours are 7 am–7 pm, and candidates should have 1–3 years of customer service experience, with a high school diploma. We value teamwork, reliability, and a professional appearance in a fast-paced environment.

Qualifications

• High school graduate or equivalent.
• 1-3 years customer service experience required.
• Able to handle cash handling accurately and securely.
• Familiarity with teller procedures and ITM systems.
• Professional appearance and communication.

Responsibilities

• Provide personalized service and accurate ITM transactions.
• Balance cash drawer and maintain records.
• Identify suspicious activity and report to a manager.
• Cross-sell credit union services based on member needs.
• Maintain knowledge of TellerNow, Active Teller, and ITM guides.

Skills

Customer service

Cash handling

Communication

Multi-tasking

Teamwork

Attention to detail

Education

High school diploma or equivalent

Tools

TellerNow

Active Teller

Interactive Teller (ITM)

Harland's Internet Site

Job description

Ascend Federal Credit Union in Tennessee is hiring a Teller to deliver friendly, accurate service to our member-owners. You will process transactions via interactive teller machines, handle cash, and maintain close attention to details while upholding security standards.

Department hours are 7 am–7 pm, and candidates should have 1–3 years of customer service experience, with a high school diploma. We value teamwork, reliability, and a professional appearance in a fast-paced environment.