Member Advisor & Transactions Specialist

Affinity Plus Federal Credit Union; Bemidji (MN); Presencial; USD 28.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

401K matching

Paid time off

Descripción de la vacante

Affinity Plus Federal Credit Union in Bemidji, MN, is seeking a Member Advisor to deliver exceptional member experience through transactions and inquiries. The role requires knowledge of credit union products, policies, and procedures, with the ability to guide members toward suitable financial solutions.

Strong attention to detail and confidentiality are essential. Responsibilities include handling deposits, withdrawals, card services, and fraud awareness while maintaining compliance and high

Formación

• 2+ years of customer service or professional experience.
• 1+ year of financial services experience preferred.
• Basic understanding of credit union products, services, and policies.

Responsabilidades

• Accurately and efficiently process member transactions.
• Provide exceptional member service and resolve issues.
• Gather, input, and validate wire transfer information.
• Generate and issue personal and business debit and credit cards.
• Troubleshoot debit/credit card issues and online/mobile banking concerns.
• Balance and maintain a zero variance cash drawer and verify checks.

Conocimientos

Customer service

Cash handling

Communication

Educación

Basic understanding of credit union products

Herramientas

Intermediate computer skills

Descripción del empleo

Affinity Plus Federal Credit Union in Bemidji, MN, is seeking a Member Advisor to deliver exceptional member experience through transactions and inquiries. The role requires knowledge of credit union products, policies, and procedures, with the ability to guide members toward suitable financial solutions.

Strong attention to detail and confidentiality are essential. Responsibilities include handling deposits, withdrawals, card services, and fraud awareness while maintaining compliance and high