Dynamic Meeting Concierge — Elevate Event Experiences

MGM Resorts International; Las Vegas (NV); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Wellness incentive programs

Employee dining discounts

Free parking on and off shift

Health & Income Protection

Professional development opportunities

Job summary

MGM Grand Las Vegas is seeking a Meeting Concierge to elevate guest experiences by coordinating meetings and events, inspecting rooms, and ensuring flawless setups in line with the Event Orders. This role supports Banquet, A/V, IT and related staff to deliver memorable meetings.

The ideal candidate brings hospitality experience, exceptional service, and flexibility to work weekends/holidays. Benefits include wellness programs, employee dining, parking, and development opportunities.

Qualifications

• Two years of hospitality, convention services, event planning, catering, or front desk experience.
• Excellent customer service and interpersonal skills to communicate with all stakeholders.
• Ability to work various shifts, including weekends and holidays.
• High School Diploma or GED.

Responsibilities

• Schedule meetings with Convention Service Managers, Sales Managers and Catering Managers to ensure details are reviewed and implemented.
• Physically inspect all meeting rooms and ensure they are set in accordance with Event Orders.
• Assist in supervising Banquet setup, A/V, IT and other operating staff for client meetings.
• Walk Convention and Meeting rooms pre/post-show to ensure space is not damaged.
• Monitor breaks and refresh schedules to meet planners' expectations in a timely manner.
• Attend Pre-Convention meetings and detail the role for event success.

Job description

MGM Grand Las Vegas is seeking a Meeting Concierge to elevate guest experiences by coordinating meetings and events, inspecting rooms, and ensuring flawless setups in line with the Event Orders. This role supports Banquet, A/V, IT and related staff to deliver memorable meetings.

The ideal candidate brings hospitality experience, exceptional service, and flexibility to work weekends/holidays. Benefits include wellness programs, employee dining, parking, and development opportunities.