Meeting Concierge - MGM Grand

MGM Resorts; Las Vegas (NV); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Wellness programs

Discounts for hotel/food/retail

Free meals in employee dining room

Free parking

Health & income protection

Job summary

MGM Resorts International in Las Vegas is seeking a Meeting Concierge to elevate the guest experience by delivering meticulous service and flawless event execution. You will coordinate with stakeholders, inspect spaces, and supervise setup to ensure memorable meetings and conferences for diverse groups.

The role requires strong hospitality background, excellent communication, and the ability to manage multiple tasks across schedules, with the flexibility to work weekends and holidays.

Qualifications

• Two years of relevant hospitality or event planning experience
• Ability to communicate effectively with stakeholders
• Available to work weekends and holidays

Responsibilities

• Schedule meetings with Convention Service Managers, Sales Managers and Catering Managers
• Physically inspect all meeting rooms and ensure correct setup
• Assist in supervising Banquet setup, A/V, IT and related staff
• Walk convention and meeting rooms pre/post-show to check space condition
• Monitor breaks and refresh schedules to meet planners' expectations
• Attend Pre-Convention meetings and support the Convention Services Manager

Skills

Customer service

Interpersonal skills

Meeting coordination

Hospitality experience

Education

High School Diploma or GED

Job description

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As the Meeting Concierge, you will enhance the guest experience by providing exceptional service and attention to detail, ensuring that all aspects of meetings and events are meticulously organized and executed. This role involves coordinating with stakeholders, inspecting meeting rooms, and supervising the setup to create memorable experiences that guests will cherish long after their stay.

THE STARTING RATE:

$21.00 per hour, plus commission

THE DAY-TO-DAY:

• Schedule meetings with Convention Service Managers, Sales Managers and Catering Managers to ensure all details have been reviewed and implemented for upcoming groups
• Physically inspect all meeting rooms and ensure they are set in accordance to the Meeting Event Order or Banquet Event Order
• Assist in supervising the Banquet setup, A/V, IT and other operating departmental staff pertaining to the clients meeting requirements
• Walk Convention and Meeting rooms pre and post-show to ensure space has not been damaged
• Monitor breaks and refresh schedules ensuring all services requested is in a timely manner according to the meeting planners expectations
• Attend all Pre-Convention meetings and go into detail as to the role they play to the success of the clients event
• Assist the Convention Services Manager for groups in-house, while the CSM is working on future groups

THE IDEAL CANDIDATE:

• Two (2) years of relevant experience in Hospitality, Convention Services, Event Planning, Catering, or Front Desk/Reservations
• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
• Must be able to work various shifts, including weekends and holidays
• High School Diploma or GED
• Must be 21 years of age or older

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10700