MedTech Field Service Tech – Device Upgrades & Support (Travel)

IQVIA; Wichita (KS); On-site; USD 40,000 - 67,000; Full time

Job summary

IQVIA MedTech CFS assigns field technicians to travel extensively, performing software upgrades and installation for automated medication dispensing devices in hospital settings.

Responsibilities include installation, configuration, and updates of medical devices and networking systems, plus routine checks, troubleshooting, and staff education while maintaining vendor credentialing compliance.

Qualifications

• Ability to travel extensively for field-based service assignments.
• Associate degree in biomedical, IT, electronics, or a related field preferred.
• 1+ year of technical experience required; 3+ years in a field technician role preferred.
• Experience in IT support, electronics, biomedical engineering, or pharmacy technology is a plus.
• Must maintain personal parts inventory, sourcing from approved vendors.

Responsibilities

• Perform installation, configuration, and updates for medical devices, software, and networking systems.
• Conduct routine checks to verify proper functionality after setup.
• Troubleshoot device and network issues, resolving technical problems independently or escalating complex cases.
• Follow calibration protocols for servicing equipment
• Educate healthcare staff on device utilization and software functionality.
• Maintain compliance with hospital vendor credentialing requirements.

Skills

Travel readiness

Technical troubleshooting

Electronics

Biomedical engineering

Pharmacy technology (plus)

Education

Associate degree in biomedical, IT, electronics, or related field

Tools

Networking systems

Medical device installation

Job description

IQVIA MedTech CFS assigns field technicians to travel extensively, performing software upgrades and installation for automated medication dispensing devices in hospital settings.

Responsibilities include installation, configuration, and updates of medical devices and networking systems, plus routine checks, troubleshooting, and staff education while maintaining vendor credentialing compliance.