MedTech Field Service Engineer: Device Upgrades (Travel)

IQVIA; Boston (MA); On-site; USD 37,000 - 44,000; Full time

Job summary

IQVIA MedTech Field Service Technicians and Engineers operate across hospitals in the United States, installing, updating and servicing medical devices including infusion pumps and batteries while delivering outstanding customer service.

This 100% travel role offers hands-on engineering growth, exposure to cutting-edge medical device technology, and opportunities to lead field initiatives in diverse healthcare environments.

Qualifications

• Associate degree or equivalent military training programs, or equivalent biomedical/technical field service experience (3–5 years).
• Strong computer skills to troubleshoot project setup and issues across multiple software programs.
• Professional business acumen and effective communication skills required.

Responsibilities

• Provide ongoing communication and customer support to on-site hospital staff.
• Organize, test, and update medical devices; install and configure hardware, software, and network products.
• Document and submit daily data; maintain high standards of product support documentation.

Skills

Computer skills

Communication

Self-motivation

Time management

Driver's license

Physical fitness

Education

Associate degree or equivalent

Tools

Microsoft Office

Remote software troubleshooting

Job description

IQVIA MedTech Field Service Technicians and Engineers operate across hospitals in the United States, installing, updating and servicing medical devices including infusion pumps and batteries while delivering outstanding customer service.

This 100% travel role offers hands-on engineering growth, exposure to cutting-edge medical device technology, and opportunities to lead field initiatives in diverse healthcare environments.