MedTech Account Management Lead (Hybrid/Remote)

Marcus Thomas LLC; Warrensville Heights (OH); Hybrid; USD 100,000 - 110,000; Full time

Benefits offered by this job

Time Off policy

Parental Leave

Health coverage (medical, dental, and/

Job summary

Marcus Thomas LLC in Cleveland, OH is seeking an experienced Account Management Supervisor to lead major medical technology client relationships and drive compliant, strategic marketing initiatives. You will guide teams through regulated projects, balance growth goals with MLR requirements, and mentor account staff in a leadership-track role.

The role emphasizes building trusted advisor relationships with senior clients, developing annual plans, and pursuing organic growth across healthcare

Qualifications

• Experience leading healthcare, medical technology or medical device clients with regulated marketing and MLR review processes.
• 8–12 years of proven experience, primarily in integrated advertising agency roles.
• Minimum of five years of leadership experience, cultivating and developing high-performing account management teams.

Responsibilities

• Lead the strategic relationship with a high-profile medical technology client, guiding integrated marketing communications strategy and creative work from brief through execution.
• Apply healthcare and MedTech category expertise to client challenges, including marketing to patient and HCP audiences within regulatory and compliance requirements.
• Partner with client medical, legal and regulatory (MLR) review teams to keep work compliant, on schedule and on strategy.
• Drive progress against client growth goals and identify opportunities for new revenue streams.
• Act as a trusted advisor, providing counsel to client leadership on strategic challenges.
• Develop and lead annual client planning, focused on organic growth.
• Build and maintain strong, consultative relationships with senior-level client contacts.
• Lead the development, sell-in and implementation of agency compensation agreements, including scope and fee negotiations and informed, value-based pricing.
• Ensure the delivery of demonstrable value to the client through the agency's work, partnership and multiple service offerings.
• Lead cross-collaborative teams across web and app, social and traditional channels (TV, print, radio).
• Educate and coach junior and mid-level staff across Communities of Practice, contributing to their growth and success.
• Support broader agency new business efforts with relevant healthcare and MedTech category expertise.

Skills

Healthcare or MedTech experience

Leadership experience

Client relationship management

Strategic thinking

Regulatory knowledge in healthcare

Education

Bachelor's degree or MBA in relevant field

Job description

Marcus Thomas LLC in Cleveland, OH is seeking an experienced Account Management Supervisor to lead major medical technology client relationships and drive compliant, strategic marketing initiatives. You will guide teams through regulated projects, balance growth goals with MLR requirements, and mentor account staff in a leadership-track role.

The role emphasizes building trusted advisor relationships with senior clients, developing annual plans, and pursuing organic growth across healthcare