MedSpa Patient Care Coordinator — Front Desk (Sat)

Princeton Medspa Partners; Albuquerque (NM); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Holiday Pay

Employee Discounts

Growth Opportunities

Team Collaboration

Job summary

AlluraDerm is seeking a friendly, professional Patient Care Coordinator to join the team full-time. You will be the first contact for patients, greeting them, coordinating appointments, processing payments, and providing essential administrative support to ensure a smooth patient journey.

The role requires flexibility to work Saturdays, with responsibilities spanning reception, scheduling, billing questions, and patient inquiries in a welcoming clinic environment. HIPAA compliance is essential.

Qualifications

• Previous front desk or administrative experience; experience in a medical, aesthetic, or spa environment is preferred.
• Strong verbal and written communication skills.
• Professional, friendly, and patient-focused demeanor.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Comfortable using scheduling, booking, and point-of-sale systems.
• Knowledge or interest in aesthetics, skincare, beauty, or wellness is a plus.
• Ability to maintain confidentiality and appropriately handle sensitive patient information.

Responsibilities

• Welcome and check in patients while creating a friendly, professional, and comfortable environment.
• Manage incoming calls, emails, and online inquiries; schedule appointments; assist with rescheduling and cancellations.
• Maintain accurate patient information, intake forms, appointment records, and other required documentation.
• Process payments and transactions accurately and assist with billing questions as appropriate.
• Assist patients with questions regarding products, services, promotions, and available packages.
• Help maintain a clean, organized front desk and reception area.
• Partner closely with providers and other team members to communicate patient needs and support efficient clinic operations.
• Maintain patient privacy and confidentiality in accordance with HIPAA and company policies.

Skills

Customer Service

Front Desk

Communication

Multitasking

Attention to Detail

Scheduling Systems

HIPAA Knowledge

Confidentiality

Team Player

Tools

Scheduling Software

POS Systems

Job description

AlluraDerm is seeking a friendly, professional Patient Care Coordinator to join the team full-time. You will be the first contact for patients, greeting them, coordinating appointments, processing payments, and providing essential administrative support to ensure a smooth patient journey.

The role requires flexibility to work Saturdays, with responsibilities spanning reception, scheduling, billing questions, and patient inquiries in a welcoming clinic environment. HIPAA compliance is essential.