Medicare Patient Services Specialist

Commence, LLC; Las Vegas (NV); On-site; USD 40,000 - 50,000; Full time

Job summary

A healthcare solutions provider in Nevada is looking for a Patient Service Representative to assist Medicare beneficiaries and ensure compliance with healthcare standards. You will manage queries, maintain records, and participate in improvement processes. Ideal candidates have strong communication skills and experience in a similar role. This position includes varying schedules with some weekend shifts.

Qualifications

• Experience as a call center representative or patient service representative.
• Knowledge of Centers for Medicare & Medicaid Services (CMS), Medicare.
• Skill in Microsoft Word and Excel.

Responsibilities

• Manage queries from Medicare beneficiaries.
• Maintain accurate medical records.
• Assist in the ISO audit preparation.

Skills

Call center experience

Knowledge of medical terminology

Excellent communication skills

Attention to detail

Problem-solving skills

Education

Associate degree in business education or health information management

Graduation from a secretarial school

High school diploma or GED

Tools

Microsoft Office

Database software programs

Job description

A healthcare solutions provider in Nevada is looking for a Patient Service Representative to assist Medicare beneficiaries and ensure compliance with healthcare standards. You will manage queries, maintain records, and participate in improvement processes. Ideal candidates have strong communication skills and experience in a similar role. This position includes varying schedules with some weekend shifts.