Medicare Client Services Specialist (Hybrid)

Medicare Rights Center; United States; Hybrid; USD 45,000 - 50,000; Full time

Benefits offered by this job

Generous benefits package

Hybrid work schedule

Job summary

A nonprofit organization focused on healthcare is seeking a Client Services Associate. This role involves counseling consumers about Medicare, answering inquiries, and assisting with enrollment processes. The position requires strong writing and communication skills, empathy, and the ability to convey complex information in an accessible way. A hybrid remote and in-person work schedule may be available, with an annual salary ranging from $45,000 to $50,000.

Qualifications

• Experience or knowledge of Medicare and Medicaid preferred.
• Ability to connect consumer experience to Medicare policy.
• Orientation toward data and analysis.

Responsibilities

• Provide telephone and e-mail counseling to clients with Medicare questions.
• Assist with benefits enrollment work for low-income clients.
• Conduct community outreach and lead educational presentations.

Skills

Strong writing and communication skills

Empathy and ability to convey complex information

Organizational skills

Interest in client advocacy

Spanish-English language bilingual fluency

Job description

A nonprofit organization focused on healthcare is seeking a Client Services Associate. This role involves counseling consumers about Medicare, answering inquiries, and assisting with enrollment processes. The position requires strong writing and communication skills, empathy, and the ability to convey complex information in an accessible way. A hybrid remote and in-person work schedule may be available, with an annual salary ranging from $45,000 to $50,000.