Medicare Patient Support Specialist

DOMA Technologies; Las Vegas (NV); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare solutions company is seeking a Patient Service Representative in Las Vegas, NV. The role involves informing and assisting Medicare beneficiaries, maintaining medical records, and ensuring compliance with healthcare regulations. Ideal candidates should have experience in a call center environment and possess excellent communication skills. The position requires familiarity with Medicare programs and a relevant educational background. This is a full-time role with varying schedules, including weekends and holidays.

Qualifications

• Must possess excellent oral and written communication skills.
• Familiarity with database software programs.
• Ability to organize and coordinate multiple tasks.

Responsibilities

• Ensure Medicare beneficiaries are informed and assisted.
• Review processes for timeliness and accuracy.
• Maintain positive relationships with customers.

Skills

Call center experience

Excellent communication skills

Attention to detail

Interpersonal skills

Problem-solving skills

Education

Associate degree in business education or health information management

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

A healthcare solutions company is seeking a Patient Service Representative in Las Vegas, NV. The role involves informing and assisting Medicare beneficiaries, maintaining medical records, and ensuring compliance with healthcare regulations. Ideal candidates should have experience in a call center environment and possess excellent communication skills. The position requires familiarity with Medicare programs and a relevant educational background. This is a full-time role with varying schedules, including weekends and holidays.