Medicare Growth & Outreach Specialist

CVS Health; Philadelphia (Philadelphia County); Presencial; USD 38.000 - 81.000; Jornada completa

Descripción de la vacante

Oak Street Health in York, PA seeks a Patient Growth Specialist (Outreach Executive I) to connect Medicare‑eligible seniors with our care model. You’ll lead local outreach, generate quality leads, and help families understand Oak Street Health’s patient‑centered approach.

This role is 60% field‑based and 40% clinic‑based, with a 40‑hour week. You’ll collaborate with Outreach Managers and CRMs to expand our patient base and maintain CRM records with compassionate service.

Formación

• 1+ years in Sales or Customer Service.
• Healthcare experience is not required, but is a plus.
• Ability to cold call, manage digital lead channels, and influence key stakeholders.
• Exceptional verbal and written communication skills with a professional phone presence.
• Skilled at navigating external barriers and managing multiple priorities in a fast‑paced environment.
• Must have a valid driver’s license and reliable transportation.

Responsabilidades

• Generate high-quality leads by executing community events and localized outreach within the Medicare senior community.
• Identify and convert leads through cold calling, digital channels, and referrals from the broader outreach team.
• Persistently engage prospective patients via email, phone, and face‑to‑face networking to build a robust sales pipeline.
• Partner with CRMs and Outreach leadership to align on lead generation strategies and IA partnerships.
• Meticulously document all customer interactions and sales activities within the CRM and internal systems.

Conocimientos

Sales experience

Customer Service

Cold calling

Digital lead channels

Stakeholder influence

Verbal communication

Written communication

Driver's license

Reliable transportation

Herramientas

CRM

EMR

Descripción del empleo

Oak Street Health in York, PA seeks a Patient Growth Specialist (Outreach Executive I) to connect Medicare‑eligible seniors with our care model. You’ll lead local outreach, generate quality leads, and help families understand Oak Street Health’s patient‑centered approach.

This role is 60% field‑based and 40% clinic‑based, with a 40‑hour week. You’ll collaborate with Outreach Managers and CRMs to expand our patient base and maintain CRM records with compassionate service.