Medicare CSR - Part-Time, Training Included

Integrated Resources Inc.; Franklin (TN); On-site; USD 20,664 - 27,552; Part time

Job summary

A leading company in staffing is looking for a part-time Customer Service Representative 1 in Franklin, TN. The role involves handling customer service inquiries, resolving issues, and ensuring compliance with Medicare requirements. Ideal candidates should have experience in Medicaid/Medicare and strong communication skills. Training is full-time for 4 weeks, followed by flexible part-time shifts.

Qualifications

• At least a year of Medicaid/Medicare experience required.
• Call Center/Contact Center background is required.
• CSR must be able to type 30-35 WPM.

Responsibilities

• Handles customer service inquiries and problems via phone, internet, or in writing.
• Explains member's policy benefits and coordination with Medicare.
• Ensures compliance with regional compliance authority/Medicare requirements.

Skills

Customer Service Skills

Typing

Medicaid/Medicare Knowledge

Communication

Job description

A leading company in staffing is looking for a part-time Customer Service Representative 1 in Franklin, TN. The role involves handling customer service inquiries, resolving issues, and ensuring compliance with Medicare requirements. Ideal candidates should have experience in Medicaid/Medicare and strong communication skills. Training is full-time for 4 weeks, followed by flexible part-time shifts.