Medicare CHW: Flexible Remote Care Navigator

AEIC Case Management LLC; United States; Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Flexible contractor schedule

Ongoing training & mentorship

Supportive leadership & partnerships

Opportunity for expanded roles

Job summary

AEIC Case Management LLC is hiring Texas DSHS-certified Community Health Workers (CHWs) as 1099 Independent Contractors under the Bridgewell program to provide resource navigation and care coordination for Medicare clients in Dallas/Fort Worth and surrounding areas.

CHWs will assist with access to medical, behavioral health, housing, transportation, food, and wellness resources, fostering empowerment and improved health outcomes. Requires CHW certification and 1 year of relevant experience.

Qualifications

• Excellent interpersonal and communication skills.
• Ability to build rapport and maintain client trust.
• Strong understanding of community resources, SDOH needs, housing, and healthcare navigation.
• Strong organizational and documentation skills.
• Ability to work independently and manage your own schedule (contractor role).
• Proficiency in Microsoft Office, Teams, and electronic health record systems.
• HIPAA compliance and confidentiality awareness.
• Bilingual English/Spanish strongly preferred (incentive available).

Responsibilities

• Conduct CHW-aligned assessments to identify social, medical, and resource needs for Medicare clients.
• Provide SDOH resource navigation (housing, food access, transportation, financial assistance, etc.).
• Assist clients with obtaining medical, behavioral health, and community-based services.
• Coordinate care and follow-up support for clients with chronic illnesses or high-risk conditions.
• Encourage preventive care and adherence to care plans.
• Provide local education on healthy living, wellness, and navigating services.
• Document all client interactions, resource referrals, education, and outreach.
• Track client progress and assist with monthly monitoring requirements.
• Maintain accurate and timely documentation in the electronic health record.
• Communicate professionally with medical providers, clinics, and community partners.
• Support Medicare clients through wellness coaching, resource reminders, and navigation.
• Participate in periodic trainings and quality improvement initiatives (virtual).

Skills

Interpersonal skills

Communication

Rapport building

SDOH navigation

Documentation skills

Independent contractor

MS Office/Teams

HIPAA compliance

Bilingual English/Spanish

Tools

EHR systems

MS Teams

Job description

AEIC Case Management LLC is hiring Texas DSHS-certified Community Health Workers (CHWs) as 1099 Independent Contractors under the Bridgewell program to provide resource navigation and care coordination for Medicare clients in Dallas/Fort Worth and surrounding areas.

CHWs will assist with access to medical, behavioral health, housing, transportation, food, and wellness resources, fostering empowerment and improved health outcomes. Requires CHW certification and 1 year of relevant experience.