Medicals Records/Front Desk Receptionist/Scheduling

Medical Imaging Partners; Arcadia (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Competitive salary

Dental insurance

Free food & snacks

Job summary

Medical Imaging Partners in Arcadia, CA is seeking a motivated Medical Records/Front Desk Receptionist to join our team. This role blends patient-facing check-in, scheduling coordination, and medical records management, contributing to smooth daily operations in a fast-paced healthcare setting.

The successful candidate will be highly organized, with strong communication skills, familiarity with EMR systems, HIPAA compliance, and a patient-first attitude.

Qualifications

• Prior experience in a medical front desk or healthcare admin role preferred.
• Familiarity with HIPAA and medical records management.
• Experience with EMR systems and scheduling software.
• Strong communication, organized, and multitasking abilities.
• Bilingual English/Mandarin a plus.

Responsibilities

• Greet and check in patients at the front desk, ensuring a positive and professional first impression.
• Answer and direct incoming phone calls, responding to patient inquiries promptly and courteously.
• Schedule, confirm, and reschedule patient appointments for medical imaging procedures.
• Maintain and organize electronic medical records (EMR) with accuracy and confidentiality.
• Process medical records requests, including retrieval, release, and distribution of patient information in compliance with HIPAA.
• Verify patient insurance information and collect co-pays at time of service.
• Coordinate with clinical staff to ensure smooth patient flow and efficient daily operations.

Skills

Medical office experience

Front desk

HIPAA compliance

EMR scheduling

Microsoft Office

Bilingual English/Mandarin

Job description

Benefits:

• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Competitive salary
• Dental insurance
• Free food & snacks

About the Role:

Medical Imaging Partners in Arcadia, CA is looking for a motivated and detail-oriented Medical Records/Front Desk Receptionist to join our team! This dynamic role combines patient-facing reception, scheduling coordination, and medical records management — making every day both engaging and impactful. If you thrive in a fast-paced healthcare environment and love helping patients feel welcome, we want to hear from you!

Responsibilities:

• Greet and check in patients at the front desk, ensuring a positive and professional first impression
• Answer and direct incoming phone calls, responding to patient inquiries promptly and courteously
• Schedule, confirm, and reschedule patient appointments for medical imaging procedures
• Maintain and organize electronic medical records (EMR) with accuracy and confidentiality
• Process medical records requests, including retrieval, release, and distribution of patient information in compliance with HIPAA
• Verify patient insurance information and collect co-pays at time of service
• Coordinate with clinical staff to ensure smooth patient flow and efficient daily operations

Requirements:

• Prior experience in a medical office, front desk, or healthcare administrative role preferred
• Familiarity with medical records management and HIPAA compliance regulations
• Experience with medical scheduling software and/or Electronic Medical Records (EMR) systems
• Strong communication and interpersonal skills with a patient-first attitude
• Highly organized, detail-oriented, and able to multitask in a busy environment
• Proficient in Microsoft Office Suite and general computer skills
• Bilingual (English/Mandarin) a plus

About Us:

Medical Imaging Partners is a trusted provider of diagnostic imaging services serving the Arcadia, CA community and surrounding areas. We are committed to delivering high-quality, patient-centered care with state-of-the‑art imaging technology and a compassionate team. Our staff enjoys a supportive work environment where collaboration, professionalism, and patient care are at the heart of everything we do.