Patient-Centric Medical Front Desk & Scheduling Specialist

Medical-Imaging-Partners; Arcadia (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Competitive salary

Dental insurance

Free food & snacks

Job summary

Medical Imaging Partners in Arcadia, CA is seeking a motivated Medical Records/Front Desk Receptionist to join our team. This role blends patient-facing reception, scheduling coordination, and medical records management to keep operations smooth and compliant.

You will greet patients, manage appointments, maintain EMR, verify insurance, and support clinicians. We value strong communication, attention to detail, and bilingual English/Mandarin abilities.

Qualifications

• Prior experience in a medical office or healthcare admin role.
• Familiarity with HIPAA and medical records management.
• Experience with EMR systems and scheduling software.
• Strong communication and patient-first attitude.
• Highly organized, detail-oriented, and able to multitask.
• Proficiency in Microsoft Office and general computer skills.
• Bilingual English/Mandarin is a plus.

Responsibilities

• Greet and check in patients at the front desk.
• Answer and direct phone calls, respond to inquiries promptly and courteously.
• Schedule, confirm, and reschedule imaging appointments.
• Maintain and organize electronic medical records (EMR) with accuracy and confidentiality.
• Process medical records requests, including retrieval, release, and distribution of patient information in compliance with HIPAA.
• Verify patient insurance information and collect co-pays at time of service.
• Coordinate with clinical staff to ensure smooth patient flow and efficient daily operations.

Skills

Front desk experience

Patient communication

Organization

Multitasking

Bilingual English/Mandarin

Tools

EMR software

Microsoft Office

Scheduling software

Job description

Medical Imaging Partners in Arcadia, CA is seeking a motivated Medical Records/Front Desk Receptionist to join our team. This role blends patient-facing reception, scheduling coordination, and medical records management to keep operations smooth and compliant.

You will greet patients, manage appointments, maintain EMR, verify insurance, and support clinicians. We value strong communication, attention to detail, and bilingual English/Mandarin abilities.