Medical Records & Front Desk Specialist - Patient-Focused

Medical Imaging Partners; Arcadia (CA); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Competitive salary

Dental insurance

Free food & snacks

Job summary

Medical Imaging Partners in Arcadia, CA is seeking a motivated Medical Records/Front Desk Receptionist to join our team. This role blends patient-facing front desk duties with scheduling coordination and medical records management in a fast-paced healthcare setting.

You will greet patients, manage appointments for imaging procedures, and ensure confidentiality of EMRs while delivering friendly, professional service.

Qualifications

• Experience in a medical office or healthcare administrative role.
• Familiarity with HIPAA regulations.
• Experience with EMR systems.
• Proficient in Microsoft Office.
• Strong communication and interpersonal skills.
• Bilingual English/Mandarin is a plus.

Responsibilities

• Greet and check in patients at the front desk, ensuring a positive and professional first impression.
• Answer and direct incoming phone calls, responding to patient inquiries promptly and courteously.
• Schedule, confirm, and reschedule patient appointments for medical imaging procedures.
• Maintain and organize electronic medical records (EMR) with accuracy and confidentiality.
• Process medical records requests, including retrieval, release, and distribution of patient information in compliance with HIPAA.
• Verify patient insurance information and collect co-pays at time of service.
• Coordinate with clinical staff to ensure smooth patient flow and efficient daily operations.

Skills

Front desk experience

HIPAA familiarity

Strong communication

Organizational skills

Multitasking

Bilingual English-Mandarin

Tools

EMR software

Microsoft Office

Scheduling software

Job description

Medical Imaging Partners in Arcadia, CA is seeking a motivated Medical Records/Front Desk Receptionist to join our team. This role blends patient-facing front desk duties with scheduling coordination and medical records management in a fast-paced healthcare setting.

You will greet patients, manage appointments for imaging procedures, and ensure confidentiality of EMRs while delivering friendly, professional service.