Medicals Records/Front Desk Receptionist/Scheduling

Medical-Imaging-Partners; Arcadia (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Competitive salary

Dental insurance

Free food & snacks

Job summary

Medical Imaging Partners in Arcadia, CA is seeking a motivated Medical Records/Front Desk Receptionist to join our team. This role blends patient-facing reception, scheduling coordination, and medical records management to keep operations smooth and compliant.

You will greet patients, manage appointments, maintain EMR, verify insurance, and support clinicians. We value strong communication, attention to detail, and bilingual English/Mandarin abilities.

Qualifications

• Prior experience in a medical office or healthcare admin role.
• Familiarity with HIPAA and medical records management.
• Experience with EMR systems and scheduling software.
• Strong communication and patient-first attitude.
• Highly organized, detail-oriented, and able to multitask.
• Proficiency in Microsoft Office and general computer skills.
• Bilingual English/Mandarin is a plus.

Responsibilities

• Greet and check in patients at the front desk.
• Answer and direct phone calls, respond to inquiries promptly and courteously.
• Schedule, confirm, and reschedule imaging appointments.
• Maintain and organize electronic medical records (EMR) with accuracy and confidentiality.
• Process medical records requests, including retrieval, release, and distribution of patient information in compliance with HIPAA.
• Verify patient insurance information and collect co-pays at time of service.
• Coordinate with clinical staff to ensure smooth patient flow and efficient daily operations.

Skills

Front desk experience

Patient communication

Organization

Multitasking

Bilingual English/Mandarin

Tools

EMR software

Microsoft Office

Scheduling software

Job description

Benefits:

• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Competitive salary
• Dental insurance
• Free food & snacks

About the Role:

Medical Imaging Partners in Arcadia, CA is looking for a motivated and detail-oriented Medical Records/Front Desk Receptionist to join our team! This dynamic role combines patient-facing reception, scheduling coordination, and medical records management — making every day both engaging and impactful. If you thrive in a fast-paced healthcare environment and love helping patients feel welcome, we want to hear from you!

Responsibilities:

• Greet and check in patients at the front desk, ensuring a positive and professional first impression
• Answer and direct incoming phone calls, responding to patient inquiries promptly and courteously
• Schedule, confirm, and reschedule patient appointments for medical imaging procedures
• Maintain and organize electronic medical records (EMR) with accuracy and confidentiality
• Process medical records requests, including retrieval, release, and distribution of patient information in compliance with HIPAA
• Verify patient insurance information and collect co-pays at time of service
• Coordinate with clinical staff to ensure smooth patient flow and efficient daily operations

Requirements:

• Prior experience in a medical office, front desk, or healthcare administrative role preferred
• Familiarity with medical records management and HIPAA compliance regulations
• Experience with medical scheduling software and/or Electronic Medical Records (EMR) systems
• Strong communication and interpersonal skills with a patient-first attitude
• Highly organized, detail-oriented, and able to multitask in a busy environment
• Proficient in Microsoft Office Suite and general computer skills
• Bilingual (English/Mandarin) a plus

About Us:

Medical Imaging Partners is a trusted provider of diagnostic imaging services serving the Arcadia, CA community and surrounding areas. We are committed to delivering high-quality, patient-centered care with state-of-the-art imaging technology and a compassionate team. Our staff enjoys a supportive work environment where collaboration, professionalism, and patient care are at the heart of everything we do.