Medical Virtual Assistant (Pooling)

Genius Agency AI; United States; Remote; USD 30,000 - 50,000; Full time

Job summary

A healthcare support organization is seeking skilled Medical Virtual Assistants to work remotely, supporting healthcare clients. The ideal candidates will have experience in medical billing, credentialing, or patient support. Strong communication skills and knowledge of U.S. healthcare processes are essential. This role offers flexible work-from-home opportunities, contributing to a talent pool for various client placements.

Qualifications

• Previous experience as a Medical Virtual Assistant or in a related healthcare role.
• Knowledge of U.S. healthcare administrative processes.
• Reliable internet connection and a quiet home workspace.

Responsibilities

• Assist with insurance claim submission and follow-up.
• Professionally handle patient calls and appointment scheduling.
• Manage provider credentialing and insurance payer enrollment.

Skills

Medical Billing

Medical Collections

Basic Bookkeeping

Credentialing

Reception / Front Desk Support

Strong verbal communication

Strong written communication

Job description

Global Pacific Support is building a talent pool of skilled Medical Virtual Assistants to support our healthcare clients. This pooling opportunity is ideal for professionals with experience in one or two core areas of medical administrative support who are seeking long-term, remote work opportunities.

Candidates must have experience in at least one (1) or two (2) of the following areas:

• Medical Billing, Collections, and Basic Bookkeeping
  • Insurance claim submission, tracking, and follow-up
  • Denials management, appeals, and AR follow-ups
  • Payment posting and patient billing
  • Basic bookkeeping tasks such as reconciliations and record tracking
• Credentialing
  • Provider credentialing and re-credentialing
  • CAQH profile management
  • Insurance payer enrollment and tracking
• Reception / Front Desk Support
  • Professional handling of patient calls
  • Appointment scheduling
  • Insurance verification and patient coordination

Experience in all areas is not required.

Qualifications

• Previous experience as a Medical Virtual Assistant or in a related healthcare role
• Knowledge of U.S. healthcare administrative processes
• Strong verbal and written English communication skills
• High level of organization and attention to detail
• Ability to work independently in a remote environment
• Reliable internet connection and a quiet home workspace
• HIPAA certification is an advantage but not required

Work Setup

• 100% remote (work-from-home)
• Pooling role for current and future client placements

Application Process

Interested candidates should email the following to:
[e-mail]

• Updated resume
• Introduction video (2 to 3 minutes introduction video)

Email Subject Line:
Medical Virtual Assistant – [Name]

Qualified candidates will be contacted as suitable opportunities become available.