Medical Virtual Assistant (Spanish - English Bilingual)

Winning Assistants, Inc.; United States; Vor Ort; USD 8.265 - 11.020; Vollzeit

Benefits dieser Stelle

Dedicated HR & Contractor Support Team

Premium VPN Access (optional)

HIPAA & Cybersecurity Training + Certification

Performance-Based Incentives (optional)

Zusammenfassung

Winning Assistants is seeking a Medical Virtual Assistant (Spanish - English Bilingual) for a remote position. The role involves supporting daily office operations, managing patient communication, and coordinating with healthcare providers.

Applicants must have strong communication skills in both languages, at least one year of relevant experience, and a reliable workspace. Benefits include training and optional performance-based incentives.

Qualifikationen

• At least one year of experience in medical front office or care coordination roles.
• Proficient in both Spanish and English.
• Ability to manage multiple tasks simultaneously.

Aufgaben

• Schedule appointments and communicate with patients.
• Verify insurance and process claims.
• Coordinate referrals and manage patient records.

Kenntnisse

Strong communication skills in both Spanish and English

Healthcare administrative background

Customer service skills

Detail-oriented

Tools

Elation or similar EMR systems

Jobbeschreibung

Job Opportunity: Medical Virtual Assistant (Spanish - English Bilingual)

Job Code: M-PPC-R

Position Type: Full-Time (40 hours/week)

Work Schedule: Monday to Friday

Work Time: 8:00 AM – 5:00 PM CDT

Salary: $6 – $8 per hour (based on experience)

Workplace: Remote

Preferred Candidate Location: Philippines & Latin America

About the Company

We are a private medical practice focused on helping patients achieve optimal health and wellness through a proactive, lifestyle-centered approach. Our services include adult primary care, weight management, and lifestyle medicine.

Primary Role

The Medical Virtual Assistant will serve as a front-line representative of the practice, functioning primarily as a Medical Receptionist / Medical Administrative Assistant. This role supports daily front office operations, patient communication, and coordination with healthcare providers.

Key Responsibilities

• Appointment scheduling and patient communication
• Insurance verification and claims processing
• Referral coordination
• Patient records management
• Coordination with providers and healthcare partners
• Handling patient inquiries via phone, email, and messaging platforms
• Incoming fax management
• Email and text management, including sorting and responding
• Prioritizing billing-related administrative support
• Serving as provider and patient care coordinator
• Support for remote patient monitoring activities

This is not a sales role. The position requires strong customer service and patient engagement skills focused on scheduling, coordination, and patient support.

Requirements

• Strong communication skills in both Spanish and English (excellent verbal and written)
• At least one year of experience in medical front office, medical administrative, or care coordination roles
• Strong healthcare administrative background
• Familiarity with Elation or similar EMR systems is a plus
• Professional and polished phone presence
• Patient, compassionate, and polite demeanor
• Highly detail-oriented and thorough
• Ability to manage multiple tasks simultaneously
• Must be proficient in speaking and writing Spanish & English very clearly
• Must have relevant work experience
• Must be able to submit an NBI clearance and/or local police clearance background check before onboarding (mandatory)
• Must be available for video meetings with camera on when needed

Technical Requirements

• Device: Reliable laptop or desktop computer
• Internet: High‑speed connection (minimum 25Mbps)
• Audio: Noise‑canceling headset
• Video: Webcam for virtual meetings
• Workspace: Quiet, professional environment

Benefits

• Dedicated HR & Contractor Support Team
• Premium VPN Access (optional)
• HIPAA & Cybersecurity Training + Certification (provided)
• Top 1% VA Performance Training
• Client‑Approved U.S. Holidays
• Client‑Approved Paid or Unpaid Time Off
• Access to Tools & Resources: Templates, workflow guides, productivity tools, and client‑specific SOP support
• Optional Performance‑Based Incentives

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits.