Medical Virtual Assistant - Admin with Billing and Collections Experience

Genius Agency AI; United States; On-site; USD 40,000 - 60,000; Full time

Job summary

A healthcare services provider is looking for a Medical Virtual Assistant to support patients and the healthcare team. The role involves scheduling appointments, handling payments, and data entry, all from home. Ideal candidates should have prior admin experience, strong organizational skills, and familiarity with healthcare practices. This is a remote position located in the U.S.

Qualifications

• Prior admin/receptionist experience, healthcare background preferred.
• Experience with billing or payment processing is a plus.
• Knowledge of healthcare practices, HIPAA familiarity a bonus.

Responsibilities

• Schedule, confirm, and follow up on patient appointments.
• Assist with payment collection through secure online systems.
• Update patient records and handle data entry with accuracy.
• Provide reliable administrative support to the healthcare team.

Skills

Organizational skills

Written communication

Tech-savvy

Job description

About the Role:

Global Pacific Support is partnering with a growing healthcare client to bring on a Medical Virtual Assistant. If you’re organized, detail-driven, and ready to support patients and providers, this role is for you. You’ll help keep operations running smoothly by managing scheduling, handling payments, and supporting the healthcare team — all from the comfort of your home.

What You’ll Do:

• Schedule, confirm, and follow up on patient appointments.
• Assist with payment collection through secure online systems.
• Update patient records and handle data entry with accuracy.
• Provide reliable administrative support to the healthcare team.

What We’re Looking For:

• Prior admin/receptionist experience (healthcare background preferred).
• Experience with billing or payment processing is a plus.
• Strong written communication and organizational skills.
• Tech-savvy with scheduling and office tools.
• U.S.-based, with knowledge of healthcare practices (HIPAA familiarity a bonus).