Medical Unit Administrative Assistant - Day Shift

UMass Memorial Health; Worcester (MA); On-site; USD 27,000 - 37,000; Full time

Job summary

UMass Memorial Health is seeking a unit receptionist to support patient flow and administrative tasks in a hospital setting. You will answer phones, direct patients and visitors, and help maintain patient charts and records.

The role requires strong communication, the ability to manage multiple priorities, and 3–12 months of related experience. Work hours align with the day shift and a 32-hour schedule as listed in the posting.

Qualifications

• 3 to 12 months experience.
• Ability to handle multiple priorities and effective communication.

Responsibilities

• Serve as unit receptionist and direct patients and visitors.
• Answer telephone and intercom; relay messages and triage to supervisor.
• Transcribe physician orders and enter into the entry system.

Skills

Multitasking

Communication

Customer service

Medical office terminology

Education

High School Diploma or equivalent

Tools

Pneumatic tube system

Electronic health records

Job description

UMass Memorial Health is seeking a unit receptionist to support patient flow and administrative tasks in a hospital setting. You will answer phones, direct patients and visitors, and help maintain patient charts and records.

The role requires strong communication, the ability to manage multiple priorities, and 3–12 months of related experience. Work hours align with the day shift and a 32-hour schedule as listed in the posting.