Medical Support Specialist – Patient Care & Front Office

Concentra, Inc; Greensboro (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) with company match

Medical, vision, prescription, telehe​

Dental plans

Life & disability insurance

Paid time off & extended illness days

Referral program

Tuition reimbursement

Commuter benefits

Job summary

Concentra, Inc. is seeking a Medical Assistant in Greensboro, NC to support clinicians and provide high-quality patient care. This role handles both clinical procedures and front-office duties, ensuring accurate documentation and a positive patient experience.

You will perform vital signs, prepare patients for examinations, assist providers, and participate in a variety of testing and entry tasks in a fast-paced environment. Concentra emphasizes collaboration, compliance, and ongoing training.

Qualifications

• Education: Vocational/Technical/Business School or equivalent.
• Graduate of an accredited medical assistant program with externship preferred, or 1 year of direct patient care experience.
• Knowledge of medical terminology and procedures; state-specific occupational medicine knowledge preferred.

Responsibilities

• Perform DOT and Non-DOT drug and alcohol testing.
• Prepare patients for exams including vital signs and required tests.
• Assist providers during examinations and treatments; triage when needed.
• Handle front and back office tasks, admissions, authorization, and charting.
• Maintain supplies, clean rooms, and calibrate/maintain equipment.
• Follow HIPAA guidelines and participate in staff meetings and training.

Skills

Service mentality

Attention to detail

Sense of urgency

Initiative

Flexibility

Customer service

HIPAA/PHI handling

Communication skills

Education

Vocational/Technical/Business School

Medical Assistant program with externship (preferred) or 1 year direct patient care

Tools

Microsoft Office

Job description

Concentra, Inc. is seeking a Medical Assistant in Greensboro, NC to support clinicians and provide high-quality patient care. This role handles both clinical procedures and front-office duties, ensuring accurate documentation and a positive patient experience.

You will perform vital signs, prepare patients for examinations, assist providers, and participate in a variety of testing and entry tasks in a fast-paced environment. Concentra emphasizes collaboration, compliance, and ongoing training.