Medical Support Specialist: Patient Care & Flow Expert

Concentra; Dixon (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) Retirement Plan with Employer 4

Medical, Vision, Prescription, Telehe`

Dental Plans

Life & Disability Insurance

Paid Time Off

Tuition Reimbursement

Commuter Benefits

Dependent Care Spending Account

Employee Discounts

Job summary

Concentra is seeking a Medical Support Specialist to join our patient care team in Dixon, IA. You will perform routine clinical procedures under direct supervision, assist clinicians, and support front-office duties to ensure a smooth patient experience.

The role emphasizes accurate documentation, efficient patient flow, and adherence to HIPAA and safety guidelines in a busy occupational medicine setting.

Qualifications

• Graduate of an accredited medical assistant program with externship preferred, OR at least one year of direct patient care as a medical assistant.
• Knowledge of medical procedures and medical terminology.
• Working knowledge of occupational medicine requirements (state-specific) preferred.

Responsibilities

• Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing.
• Prepare patients for physical examinations, taking vital signs and ancillary testing.
• Assist providers during examination and treatment.
• Maintain supplies and cleanliness of exam rooms; stock exam rooms.

Education

Vocational/Technical/Business School

Tools

Microsoft Office

Job description

Concentra is seeking a Medical Support Specialist to join our patient care team in Dixon, IA. You will perform routine clinical procedures under direct supervision, assist clinicians, and support front-office duties to ensure a smooth patient experience.

The role emphasizes accurate documentation, efficient patient flow, and adherence to HIPAA and safety guidelines in a busy occupational medicine setting.