Medical Support Specialist - Patient Care & Diagnostics

Concentra; Goodyear (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Concentra is seeking a Medical Support Specialist to perform routine medical procedures under clinician supervision and support in registration and referral management. The role emphasizes accurate one-on-one patient care in a fast-paced setting, ensuring quality care and excellent patient experience from welcome to completion.

Responsibilities include conducting DOT/non-DOT testing, assisting clinicians, taking vital signs, handling front/back office duties, and maintaining documentation in

Qualifications

• Graduate of an accredited medical assistant program with externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience.
• Must meet credentials in the state of employment in accordance with state requirements and applicable regulations.

Responsibilities

• Perform DOT and Non-DOT drug and alcohol testing.
• Prepare patients for physical examinations, including vital signs and ancillary testing.
• Perform rapid screening tests (influenza, strep, mono, glucose, etc.).
• Assist providers during examination and treatment.
• Triage emergent patients as needed and perform routine medical procedures as ordered.

Skills

Service Mindset

Attention to Detail

Sense of Urgency

Initiative

Flexibility

Customer Service

HIPAA/PHI Handling

Communication Skills

Teamwork

Education

Vocational/Technical/Business School

Medical Assistant externship

Direct patient care experience (1 year)

Military medical specialist experience

Job description

Concentra is seeking a Medical Support Specialist to perform routine medical procedures under clinician supervision and support in registration and referral management. The role emphasizes accurate one-on-one patient care in a fast-paced setting, ensuring quality care and excellent patient experience from welcome to completion.

Responsibilities include conducting DOT/non-DOT testing, assisting clinicians, taking vital signs, handling front/back office duties, and maintaining documentation in